Symply Fit — Mobile Messaging Terms & Privacy

Effective date: September 9, 2025

Symply Fit ("Symply Fit," "we," "us") uses SMS/MMS ("mobile messaging") to coordinate class bookings, share schedule updates, provide wellness tips, request forms/waivers, and send training reminders for in‑studio and Zoom sessions.

By opting in, you agree to these Mobile Messaging Terms & Privacy. Consent is not a condition of purchasing classes or personal training.

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How You Opt In

You may opt in by:

• Submitting your mobile number in our website forms (e.g., Contact Us, Subscribe for Updates, or class booking) and affirmatively agreeing to receive texts; or

• Texting START to our business number (925) 885‑2580; or

• Giving written consent during intake (e.g., email or e‑signature) that includes your mobile number and permission to text you.

We will send a confirmation text after you opt in.

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Message Types & Frequency

• Service & Transactional (primary): class confirmations and reminders; schedule changes or cancellations; account/helpdesk replies; pre‑class instructions; receipts; forms/waivers requests.

• Informational/Educational: fitness and wellness tips, mobility guidance, and updates about programs suitable for adults 50–75+.

• Promotional (optional; requires separate opt‑in): announcements about new classes, workshops, or special offers.

Message frequency varies. During active participation (e.g., upcoming classes), you may receive more frequent messages as needed to manage your bookings.

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Fees

Message & data rates may apply.

Opt‑Out & Help

• To stop receiving texts, reply STOP at any time. You will receive a final confirmation message.

• For help, reply HELP or contact symplyfit@zohomail.com or (925) 885‑2580.

Carriers are not liable for delayed or undelivered messages.

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Your Privacy

We respect your privacy and do not sell your personal information. We collect:

• Contact and identity data (name, mobile number)

• Communications data (your messages, preferences, timestamps)

• Booking and attendance data (class selections, confirmations)

• Technical data (device and carrier metadata provided with messages)

How we use your data:

• To send the messages you request and manage your preferences

• To book and manage classes/sessions, coordinate instructors, and provide customer support

• To secure our systems, prevent fraud/abuse, and meet legal obligations

Sharing: We share data only with service providers (e.g., messaging, booking, IT, CRM, payment) under contracts that restrict their use of your information.

Required mobile‑information disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

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California Privacy Notice (Summary)

If you are a California resident, you may request to know/access, correct, or delete your personal information, and to limit certain uses/disclosures. To exercise rights, email symplyfit@zohomail.com with the subject line “California Privacy Request.” We will verify your request before responding. We do not sell or share personal information in the sense of California law.

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Data Retention & Security

We keep messaging records only as long as necessary for the purposes above and to comply with legal/record‑keeping requirements, then delete or de‑identify them. We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data.

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Eligibility

You must be the subscriber or customary user of the phone number you provide and at least 18 years old.

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Links & Shorteners

We may include links in messages. For your safety, we do not use public URL shorteners that are commonly blocked by carriers. Links typically use our own domain.

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Changes

We may update these terms to reflect operational, legal, or regulatory changes. If we make material changes, we will notify you (e.g., by posting an updated version on our site and/or via text). Continued participation after changes means you accept the updated terms.

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Contact

Symply Fit
Phone/Text: (925) 885‑2580
Email: symplyfit@zohomail.com
Website: https://www.symply-fit.com
Locatioin: Oakley, CA 94561